We understand that delivering the perfect bouquet is our goal, but sometimes preferences can vary. That's why we offer a hassle-free return policy if the recipient is not completely satisfied with the flowers we've sent.
If, for any reason, the recipient does not like the flowers they receive, we're here to make it right. Simply return the flowers to our Kowloon workshop within 60 minutes of receiving them, and we'll issue a full refund to you. We believe that your satisfaction is of utmost importance, and we want to ensure that you're delighted with your floral gift.
For added convenience, we also offer pickup services for returns. If you prefer this option, please note that a 50% charge of the total order amount will apply to cover the logistics and handling. Our aim is to provide you with flexibility and choices to guarantee your complete satisfaction.
If you have any questions or need further details about our return policy, please don't hesitate to contact us. You can reach us via WhatsApp at +852 62700002. We're here to assist you and ensure that every aspect of your floral experience is as delightful as the blooms we deliver. Your happiness is our priority.
